W Services and Trade WCommunications and Media
KiKxxl is a dynamically growing medium-sized company in the call centre sector.
The company's business activities include inbound and outbound telemarketing, processing of services via SMS, MMS, email, post and fax, the rendering of direct marketing services, the provision of consultancy services in the field of telecommunications and distribution as well as the provision of training services. The business has also expanded into the field of social media. KiKxxl employs approximately 1,000 employees based in Osnabruck, Bremen and Dortmund.
- 1,600,000 sales calls per month
- 150,000 inbound calls processed per month
- 120,000 written communications per month
- 7,000 m² modern workspace at the contact centre
- 2,400 telephone lines
- 1,150 motivated and trained contact centre customer service representatives
- 840 PC based workstations
- 420 individual customer databases
- 170 satisfied clients and partners
- 80 employees in the team and project management and quality assurance
- 13 years of growth
- 3 technically innovative locations
- 1 modern and employee-oriented work environment
NORD Holding's Participation:
NORD Holding acquired the company from Andreas Kremer in 2010 together with the management. 2015 Mr. Kremer bought back the NORD Holding shares.